Cuba for Remedy (Client) 1.3.2.9

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Last updated:

2009-12-08 08:58:22

File size:

1.1 MB

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Platform:

Windows Windows 98 Windows XP/2003 Windows Vista/2008 Windows NT/2000 (not your platform ? check other versions)

Actual version:

1.3.2.9 (check software history - 4 versions)

Licence:

Freeware & GPL

Developer:

Itel Office Software

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Category:

Office

Connect your phone system to your Remedy application with Cuba - the only off-the-shelf CTI software with full integration to Remedy, available in the world today. The Cuba (client) communicates directly with a PBX (telephone system) via TAPI, CSTA, ASAI or a proprietary interface. Cuba delivers feature rich CTI such as: Call ID, Caller ID, Called ID - and Offering, Answered and Idle timestamps. Data can be entered via an IVR, and configured to ScreenPop a Remedy form. Note that client is also now bundled with Cuba Server for remedy installation package.

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